president of Cielo, Estanislau Basolssaid the company is experiencing a moment of increased integration with shareholders and acceleration of its transformation plans after delisting in August 2024. bank of brazil and Bradesco and operations structured with artificial intelligence (AI).
According to him, 7% of Brazil’s GDP passes through Cielo. “This is a fairly large and important amount, last year it was R$880 billion,” he said.
The executive said the delisting enabled the company to accelerate synergies with banks. “Certainly we have clearer, more balanced incentives that allow us to accelerate the moves we were already making,” he said. He highlighted progress in commercial integration. “We have nearly quadrupled our sales force servicing banks.”
Bathols called AI a game changer. “In my opinion, we are experiencing the biggest technological revolution in years,” he said.
The executive also said he wants all executives at the company to have an “aha moment” when it comes to AI. “Before solving a problem in traditional ways, before thinking about anything else, ask yourself what AI solutions can be implemented and executed.”
Cielo is also proceeding with business restructuring toward “intelligent management.” According to Bassols, innovations such as “machine” automatic pick-up points have significantly reduced delivery times in logistics, and the application of AI in the chain has saved R90 million in costs.
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