experience Gen TaftThe famous drag queen from Mexico City is putting the safety and responsibility of her services at the center of the discussion. Transfer by applicationafter an accident that left him with significant physical and financial consequences.
In an extensive thread published on social networks uber bike It irreversibly changed his professional and personal life, to the point where he questioned his ability to walk normally again.
The incident occurred nearly two months ago, when Taft requested a ride through an app to get to work on time. According to his testimony, the journey was proceeding normally until the driver unexpectedly veered the motorcycle into a retaining wall on the road. neighborhoodWithout stopping or explaining.
Taft was able to get out of the car with all his might. exposed fractureDuring that time, the driver remained motionless on the motorcycle, offered no assistance, and showed no concern for his condition. Finally, The driver left the sceneleft injured on the public road.
The wait to see a doctor lasted almost an hour, during which Taft relied on medical treatment. live broadcast from your account Instagram Request additional assistance given the lack of response from emergency services. According to his explanation, the delay was due to the fact that the accident occurred on the border of the two countries. mexico city and mexico statecomplicating the arrival of relief teams.
The physical effects of the accident were severe, with Taft’s knee fractured in about 10 places and requiring an artificial joint. 3 nails and 1 wire To keep the joint together.
After being hospitalized for four days and being discharged from the hospital on September 21st, the recovery process required two rounds of work. surgery And in addition to being unable to take care of yourself, loss of mobility Then he stopped his professional activities.
As for the organizational response, users reported it through the Uber app and received a response. Suspension of driver account Instructions to manage the rest of the process with your insurance company axa mexico.
I received a notification from the insurance company regarding compensation. Hospitalization feeHowever, according to Taft, this process is not yet complete. Request that you sign an application waiving further legal action against the company. The costs of accidents that have occurred to date are 100,000 pesosThis is a number that continues to increase.
Taft accused the company of providing generic answers and projecting a supportive image in the media, but the reality is different. “Uber Mexico changed my life, but not for the better,” he wrote in his book.
He also stressed that suspending the driver’s account does not resolve his situation. facing difficulty meeting basic needs And they are missing out on work opportunities and events, impacting both their finances and mental health.
A drag queen also reported this He has already filed a complaint with the prosecutor’s office. To those who are responsible and who were able to cover their costs thanks to the support of their families, bosses, and supporters who donated.
“This is more than just medical bills. This is my job and my spiritual life. There is no guarantee that I will ever be able to walk again,” he wrote.
In his final message, Taft publicly demanded answers from Uber Mexico.Serious, responsible and humane”, calling on the company to accept the real consequences of the accident and provide justice.
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