poster of Human resources recruitment They are now commonly seen in major tourist destinations. Complaints about labor shortages continue to resonate in the hospitality industry. However, this statement hides a deep contradiction. While the industry regrets not finding talent, thousands of immigrants, LGTBI+, Or people with disabilities face systemic barriers to accessing the same jobs.
In fact, the contradiction is twofold. The sector seems to be neglecting these groups not only as a strong qualified workforce, but also as a niche market with huge potential, for example in the case of accessible tourism.
Self-criticism as a starting point
In the face of this reality, elDiario.es collaborates with MarSenses to organize a debate table born of uncomfortable but necessary self-criticism for the industry. The big question going forward is whether the industry is truly facing a talent shortage or a bias-based hiring crisis. Is it a talent shortage problem, or a symptom of an outdated business culture that doesn’t know how or doesn’t want to manage diversity?
The conference aims to dismantle the myths of talent shortages and analyze inclusion as a business solution rather than a philanthropic endeavor. Explore how inclusion can act as a dual lever of profitability and resiliency – solving staffing crises and connecting with new customers at the same time.
Model under consideration
To ground this vision and analyze how a truly inclusive culture is being implemented, the discussion will center around the MarSenses case study. The economic and social benefits of this initiative will be on the table, and the field’s major dilemmas will be resolved. How to manage inclusion in an increasingly socially polarized environment, the real state of tourist accessibility in Spain, or where the line is between real strategy and strategy. social cleansing.
To discuss these issues, the day will feature a panel of experts including: Nicholas Levy Responsible for consulting and training for businesses in the LGTBI+ state federation. Reba PortilloHead of Accessibility at MarSenses. Catalina AroldaProgram Director of GREC Mallorca. and Rodrigo FitaroniCEO of Marsens.
The event will be broadcast live next time on the social networks elDiario.es. Monday, November 17th in 6pm