of Retirees and pensioners Those who received diapers at home through the disposable absorbent toilet program must renew their diapers electronic medical order (OME) will be available before November 30th. This update is essential for continued supply for the next six months.
he Pami He recalled that updates have to be carried out every six months and the cycle that began on June 1, 2025, when the door-to-door delivery system began, was completed.
Administrators do not need to complete the process in person at the office. Only your GP will carry out this procedure and immediately upload the new order to the system.
How do I update my electronic medical order by November 30th?
To complete the process, members must follow three basic steps.
- Make a request Appointment with your family doctoris responsible for the member’s medical history.
- When you request an OME update, our experts will immediately upload it to the PAMI system.
- We confirm the personal data required to confirm your monthly deliveries, especially your address, phone number and email.
The agency stressed that updating the data is important because deliveries are made door-to-door and an incorrect address may mean that the package does not arrive in a timely manner.
What happens if the member does not renew the medical order by the deadline?
If you do not update by November 30th, Pami The offer will be automatically canceled and no corresponding orders will be generated for December. This means members can be left without diapers, which is essential in case of incontinence.
PAMI has revealed that the monthly replacement will be 90 units and the deliveries will be free of charge. Affiliate. If more units are needed, the request is evaluated by PAMI at a central level.
How does PAMI diaper delivery currently work?
Since June 2025, distribution has been carried out by the company Urbano, which is responsible for supplying, storing and shipping nationwide.
The system takes into account:
- First scheduled visit.
- If unsuccessful, please try a second time within 72 hours.
- Monthly deliveries within 30 calendar days of the previous delivery.
The scheme aims to ensure traceability, transparency and more efficient logistics.
Who can I contact with questions or additional information?
Affiliates can communicate through:
- Line 138 – PAMI Listen and respond (Option 0).
- PAMI agents at each location.
- Official website: pami.org.ar/higienicos.
The agency also said it would not ask for bank account details or passwords over the phone, so it is a good idea to decline any suspicious calls.
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